CX Intelligence Web Analytics

The first step to reaching your business goals is tracking the customer behavior that gets you there. CX Intelligence Web Analytics help you learn everything you possibly can about the behavior of customers on your product including where they come from, what they do, and where they face problems. Use this data to make intelligent strategy decisions to grow your business.

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CX Intelligence Web Analytics Help You Boost Business KPIs

Increase Conversions

Reduce Bounce
Rate

Improve Web
Usability

Improve Marketing
ROI

How Web Analytics Can Optimize Your Business Growth

Know Your Customers

To succeed in business you need to know who your customers are. CX Intelligence Web Analytics will help you build a picture of your typical website visitors by collecting data about age, gender, geographic location, and more. Use this data to design your products and services based on who your target customers are.

Make Better Design Decisions

When redesigning, data from web analytics is instrumental to your design efforts. Instead of making changes and designing based on what you ‘think’ will work best, quantitative web analytics data will tell you exactly what is working already and what needs to be fixed. Make design decisions based on data rather than gut feeling.

Optimize Your Marketing Efforts

CMarketing costs your business money. With web analytics, you can measure the impact of your different marketing strategies and learn what’s working and what doesn’t. Figure out what type of content you’re creating is actually being consumed and learn which of your paid ads are resulting directly in conversions. Web analytics will improve your marketing ROI.

A Collection of Web Analytics Features to Meet Your Needs

Customer Feedback Analytics

Evaluate and optimize your customer experience by collecting data from every touchpoint where customers engage with your brand in their buyer journey. Understand how your customers perceive your product or service and learn where to make improvements.

Event Based Analytics

Use sophisticated event-based analytics to get the full picture across individual and aggregated customer journeys. Real time alerts help you capture and analyze customer behavior as it happens to pinpoint the reasons customers might struggle.

Form Analytics

The most important design elements on your website, your forms have the biggest impact on your conversion rate. With form analytics you’re able to identify where users struggle resulting in your business losing potential customers.

Funnel Analytics

Funnels help you visualize how your website visitors move through your website towards their (and your) ultimate goal. Set up funnel analytics to learn where your users drop off in order to prioritize sections of your design that need to be fixed.

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You’re in Good Company

These brands have partnered with us to improve their User Experience.

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