CX Intelligence Surveys

CX Intelligence Surveys are a popular research method for collecting information to assess your customers preferences, attitudes, characteristics and opinions on a particular topic. Collect customer data that helps you inform the design process, build better products. and implement a long term customer experience strategy.

View Survey Package

Choosing Package

We offer you a range of packages so you can choose the right package for you

Filling Contact Info

Let us know how to contact you by filling your contact information

Receiving Confirmation

Receive phone call from a UX expert to discuss your business needs

Handing over Deliverables

Receive all the deliverables that your package includes & let us know what you think

CX Intelligence Surveys Help Improve Business KPIs

Increase Conversions

Reduce Bounce
Rate

Improve Web
Usability

Improve Marketing
ROI

A Selection of CX Intelligence Surveys to Meet Any Business Need

Product Feedback Survey

Use our customized and field tested product impression questions to learn what different segments of your target customers think of your product. Our expert CX researchers will prioritize these insights and recommend the best ways for you to apply these insights to your product road map.

Website Feedback Survey

Discover why visitors come to your website, if they’ve been able to achieve their goals and whether you’re giving them the user experience they expect or not. Use insights from these surveys to get voice of customer feedback on the effectiveness of your online strategy and how best to improve web performance.

Market Research Survey

Helps you gauge your marketing efforts.

Customer Satisfaction (CSAT) Survey

Customer satisfaction is linked directly to customer loyalty. Discover how satisfied customers are with the professionalism, convenience and quality of your product or service. Pinpoint exactly where you need to concentrate your efforts to improve customer satisfaction.

Customer Effort Score (CES) Survey

Very practical and gives a strong indication of future purchases behavior.

Net Promoter Score (NPS) Survey

Word of mouth is one of the most important drivers of growth. Find out how likely your customers are to recommend your products or services to friends and family. Our expert CX researchers will accurately measure and classify your NPS giving you a solid indication of how your business is perceived.

Brand Awareness Survey

The CX Intelligence Brand Awareness Survey gives you an accurate indication of your target market’s awareness of your brand. We’ll help you understand the extent to which your brand is recognized by target customers and whether they’re associating your brand with the right products and services.

Survey Deployment Methods to Suit Your Needs

Depending on your business needs, where your target customers are best reachable and any other business considerations, we’re able to provide you with a choice of survey deployment options. Whether you pick just one or a combination, we’ll help you collect the information you need for effective decision making.

  • Online Surveys
  • In-Person Surveys
  • Telephone
    Surveys
  • Embedded Website Surveys
  • Email Surveys
  • SMS Surveys
  • Social Media Surveys

Pricing

Select the package that best fits your business

Basic Survey Package

SAR 19,999
5 business days
  • Choose one type of surveys Info goes here
  • Get up to 200 responses from real users
  • Up to 8 questions (Based on the type of survey)
  • Survey questions in either Arabic or English

  • What you get
  • A report that highlights the main findings
  • Data exports (CSV, PDF, XLS)

Exhaustive Survey Package

SAR 59,999
20 business days
  • All types of surveys or up to three detailed surveys
  • Get up to 500 responses from real users per survey
  • Up to 12 questions (Based on the type of survey) per survey
  • Survey questions in both Arabic or English

  • What you get
  • A report that highlights the main findings from each type of surveys
  • Data exports (CSV, PDF, XLS)

You’re in Good Company

These brands have partnered with us to improve their User Experience.

Still not sure? Schedule a phone call

Not sure which package is best for your needs? Want to know more about the different features and deliverables of each package? If you need answers to these questions or any others we’d love to help you. Leave us your contact details and we’ll get back to you within 2 business days.

Phone Number

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