CX Intelligence Surveys are a popular research method for collecting information to assess your customers preferences, attitudes, characteristics and opinions on a particular topic. Collect customer data that helps you inform the design process, build better products. and implement a long term customer experience strategy.
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Use our customized and field tested product impression questions to learn what different segments of your target customers think of your product. Our expert CX researchers will prioritize these insights and recommend the best ways for you to apply these insights to your product road map.
Discover why visitors come to your website, if they’ve been able to achieve their goals and whether you’re giving them the user experience they expect or not. Use insights from these surveys to get voice of customer feedback on the effectiveness of your online strategy and how best to improve web performance.
Helps you gauge your marketing efforts.
Customer satisfaction is linked directly to customer loyalty. Discover how satisfied customers are with the professionalism, convenience and quality of your product or service. Pinpoint exactly where you need to concentrate your efforts to improve customer satisfaction.
Very practical and gives a strong indication of future purchases behavior.
Word of mouth is one of the most important drivers of growth. Find out how likely your customers are to recommend your products or services to friends and family. Our expert CX researchers will accurately measure and classify your NPS giving you a solid indication of how your business is perceived.
The CX Intelligence Brand Awareness Survey gives you an accurate indication of your target market’s awareness of your brand. We’ll help you understand the extent to which your brand is recognized by target customers and whether they’re associating your brand with the right products and services.
Depending on your business needs, where your target customers are best reachable and any other business considerations, we’re able to provide you with a choice of survey deployment options. Whether you pick just one or a combination, we’ll help you collect the information you need for effective decision making.
Not sure which package is best for your needs? Want to know more about the different features and deliverables of each package? If you need answers to these questions or any others we’d love to help you. Leave us your contact details and we’ll get back to you within 2 business days.
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