CX Intelligence Usability Testing

Usability Testing is the most effective way to identify and fix design problems that drive customers away. Expert Usability Analysts test your designs with real target users and uncover insights you won’t get anywhere else. Detailed reports with actionable recommendations help you improve the usability and user experience of your product.

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CX Intelligence Usability Testing Gives Your Business Valuable ROI

Improve User
Satisfaction

Increase Brand
Exposure

Increase Online
Conversions

Increase Customer
Loyalty

How Your Business Benefits From Usability Testing

Save Time & Money

Investing in usability testing before development shows you exactly why and where customers get frustrated with your product and what stops them from completing a purchase. Fixing these issues before development can be 10x cheaper and faster than fixing them after.

Get a Competitive Advantage

It’s a competitive world, if your product has an average UX you’ll lose customers to competitors. Usability testing helps ensure your users can do exactly what they want to do, when they want to do it and in the way that they expect to be able to it. Exceed customer expectations and you’ll have a customer for life.

Make Intelligent Product Decisions

Overwhelmed by data? Our scientific usability reports will provide you with actionable recommendations that are prioritized based on criticality and impact. Insights from usability testing will provide you with a clear roadmap on how to improve your user experience and as a result boost business results.

Why My product needs usability testing

Usability testing is necessary for winning online. You’ll learn exactly where and why your customers have problems using your website, mobile app or software. Observing target customers actually use your designs gives you insights you’d never get otherwise. No matter how experienced your team is, they’re not your users. They won’t see your designs in the same way users do. The ROI businesses get from usability testing makes it a tool you have to use.

CX Intelligence Usability Testing Packages

Select the Usability Testing Certification package that best fits your business needs

Rapid Usability Testing

SAR 22,999
5 business days
  • Single platform (web, mobile app, or mobile web)
  • Max 5 user journeys
  • Test with 5 users
  • Choose to test in Arabic or English
  • In-Lab testing
  • What you get
  • A lean report that highlights all the critical issues with expert recommendations
  • Usability Testing Videos
Select Package

Complete Usability Testing

SAR 99,999
20 business days
  • Two platforms (web, mobile, or mobile web)
  • Up to 10 user journeys per platform
  • Test with 15 users
  • Test in both Arabic and English
  • Eye Tracking for web testing
  • Choose to test in lab or on-site
  • What you get
  • A detailed report that highlights all the usability issues with expert recommendations
  • Summary presentation for the most critical usability issues
  • In-person meeting to present the work
  • Usability testing videos
Select Package

Exhaustive Usability Testing

SAR 149,999
40 business days
  • All platforms (web, mobile and mobile web)
  • Up to 15 user journeys per platform
  • Test with 25 users
  • Test in both Arabic and English
  • Eye Tracking for web testing
  • Choose to test in lab or on-site
  • What you get
  • A detailed report that highlights all the usability issues with expert recommendations
  • Summary presentation for the most critical usability issues
  • In-person meeting to present the work
  • Usability testing videos
  • Summary video with animation for the findings
  • Lifetime Digital access to the report and the dashboard
Select Package

You’re in Good Company

These brands have partnered with us to improve their User Experience.

Still not sure? Schedule a phone call

Not sure which package is best for your needs? Want to know more about the different features and deliverables of each package? If you need answers to these questions or any others we’d love to help you. Leave us your contact details and we’ll get back to you within 2 business days.

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